Client care
Talk to a human.
No ticket maze, no bot. One inbox, one person, one promise: a reply within 1 business day.
Who you reach
We curate the ledger ourselves and answer our own email. Reach us at hello@trendsmith.io or use the form below.
Response time
Within 1 business day, every time. We’re a small team on Pacific time, so replies land during West Coast business hours.
What to send
Order questions, shipping or tracking issues, a return, or just a “does this fit my space” — all welcome. If it’s about an existing order, include the order number so we can pull it up fast.